Our normal return period is 10 working days from delivery date, we must receive any returned items within this time. We will take action on your parcel as soon as we receive the goods., and will then endeavour to process your request for either a refund or replacements as quickly as possible. In some cases this may take upto 21 days, so we would grateful if you could bear with us. If you have requested a refund, or replacements of a lower value than the returned goods, any refund due will be credited back to the card used to pay for the original order. We will send you a refund receipt as soon as the refund has been processed. If you have requested replacement of a higher value, any difference due will be charged and our team will call you to collect your card details. Delivery charges will not be refunded in the case of return, If you wish to return goods to us, you may do so without giveing us prior notice. We request that returns are made second class recorded delivery as this is cheaper for the customer.
For hygiene reasons, you cannot return jewellery (which includes bangles) or wigs if they have been opened and the tags have been removed.